GreenGeeks is a newer hosting company which has data centers in Chicago, Montreal, Phoenix, and Amsterdam – EU. They normally offer standard shared hosting package, VPS hosting, and of course reseller hosting for all other customers.
GreenGeeks is a world wide web hosting hosting provider that offers all the normal functions you can expect from a hoster today for example SSL support, automatic backups, spam protection and much much more. They have plans even to offer a free website creation tool including free website migration for which are coming from another hosting provider. So let see if they are good choice for you.
Ease of use
GreenGeeks primary goal are beginners including user of smaller websites. Therefore we can assume that this means there are missing more complex and advanced features. But still this is not a bad idea because this also means that the hosting service is easy to use and operate.
Automatic WordPress updates
Most interesting option are the WordPress plans which offer automatic WordPress updates for you website. In other words your WordPress website will be automatically updated to the latest version and it will be always provided with the latest security updates which is very important. Basicly you do not need to do anything, just relax.
If we look at other hosting companies we can see that not every hosting company backs up your website every day. Greengeeks knows exactly how important your data is to you, so they save you all your files on daily basis. For example if something happens to your WordPress website, at worst you will only lose one day of work.
From other information we can tell you that they offer ability for unlimited domains which is a nice feature for any web hosting provider. This means that you can have as much as you want to have registered domains under just one account which is nice touch. Just remember this also includes an infinite number of subdomains and email accounts.
We can tell e you that all hosting plans come with a free Let’s Encrypt SSL certificate. But if you need you can also buy a Wildcard SSL Certificate from GlobalSign. In addition to that your data is isolated from the data of other users and that your website has no problems from their traffic peaks.
GreenGeeks serves for beginners and high demanding users have shown good results while testing. But to be honest, we did not expect anything less than that.
When we talk about support GreenGeeks have full PHP support up to version 7.1, and besides that there is also FTP access including MySQL databases.
Every customer or user will get SSH and SFTP access, so that they can upload files with 100% secure. Latest version of Perl including Python as scripting lang are fully supported.
cPanel and Softaculous
When you for the first time install for example WordPress webiste, you will for sure like cPanel and Softaculous.
CPanel is 100% user-friendly which gives many possible options like the Softaculous one-click installer, and there you have option to install 250 applications like WordPress. Anyone can use the installer because it is very easy to use and with only a few clicks you can install almost any popular CMS such as WordPress.
All in all it takes just a few minutes to familiarize yourself with this tool, and belive us these install tools will save you a lot of time.
They beleive that customer support is important, because of that there are many ways you can get in touch with them. So you can contact customer support 24/7 via live chat but you can also call them by phone from Monday to Friday from 9:00 a.m. to 12:00 p.m. EST including on the weekends from 9:00 a.m. to 8:00 p.m. EST. They do not have Skype like some other hosting providers.
If you are not a beginner and if you have certain knowledgeIf, then you have an the ability to solve the problem on your own with their huge knowledge database including instructions. Overall, documentation is great and at the same time is very helpul.
We have also during the registration setup, asked some questions the live chat about some functions. Every time customer support was immediately available and they answered all our questions in detail. Also All customer support agents we spoke to were 100% helpful , and very knowledgeable. We have no complaints about their support.
But after some time we had a problem installing the Cloudflare CDN. So we have contacted the live chat for the help, after some time that customer support opened a help ticket for us. They told us also that the ticket will be updated as soon as the problem is fixed.
To our pleasant surprise the problem was fixed really fast within a few hours, and we were informed that the problem had been fixed by email. About customer support we can not say nothing bad.
When we speak about GreenGeek prices they seem too cheap at first glance. But unfortunately as soon as you start the payment setup, the whole thing is completely different and we are not very happy about that. So basicly if you want to buy any of their hosting plans at lower price, you have to sign a contract with them for period of three years which is really long actually. But this is not a first time to see this, actually we have seen this before at some other hosting providers.
About payment methods they only accept credit cards, which is not good idea because people love to use Paypal and some other payment methods. About refunds they offer a 30-day money-back guarantee for all hosting plans , which is at least good, and gives some security to a potential user.
If you are looking for cheap hosting provider then Greengeeks is an excellent choice for web hosting company with a green technology. Also from what we can see they really understand how hosting business works these days.